ADA WEBSITE COMPLIANCE SERVICE

Are you aware that ADA compliance isn’t limited to physical spaces like buildings and restrooms? It extends to your website as well!

Title III of the Americans with Disabilities Act (ADA) was signed by George H. Bush in 1990.

Congress expanded Title III interpretation to cover websites and mobile apps. Individuals who rely on assistive technology to connect to the internet, such as screen readers or text magnification software, can access the goods and services made available through these digital tools.

The unintended consequence of Title III’s expansion to websites and mobile apps is the “surf-by” lawsuit.

These claims are regularly brought by claimants who act as “testers”—those who visit a business’ website or use a mobile app to discover potential accessibility violations.

Since a single claimant can test numerous websites and apps while expending relatively little effort, it is not uncommon to see lawsuits with similar facts filed against numerous businesses, brought on behalf of the same plaintiff, often by the same law firm. Seeing these lawsuits rise to the hundreds for a single plaintiff is not unusual.

How much might an ADA Lawsuit Cost?

Let’s pick one state, California, as an example. The “settlement value” of ADA claims has increased for California businesses. It is up to $20,000 per case instead of a norm elsewhere of $3,500 to $7,500.