WEBSITE SUPPORT SERVICE
Website Support Service is about helping you with the changes and enhancements that you will want to make to your content over time.
- Say that you want to reword the verbiage on one or more of your web pages.
- You found or made some new images for some of your web pages.
- You have a new product or service that you want to start selling, and you need some new web pages.
These changes are each a Website Support Service request that we would handle for you!
Website Support Service is Part of Website Care Plan
Each month as part of your Website Care Plan, you get:
- Web Server Updates
- Software Updates (Themes, Plugins, WordPress, etc.)
- Small Customer Requested Updates
- Email Support
- Website Care Report (PDF)
- Monthly Performance & Security Checks
This is why your website needs our Website Care Service.
CONTENT CHANGES SUPPORT (BY-THE-HOUR)
As time goes by, you will discover changes you want to make to your website.
These changes may be due to clients’ feedback, Search Engine Optimization (SEO), or even new products and services.
In each of our Webcare Plans, we budget time to make Small Website Changes. A Small Website Change is considered work items such as swapping images, adding a couple of photos, or changing text on existing pages.
More extensive changes, such as adding new pages or new products, are handled via separate Support-by-the-Hour quotes.
By-the-Hour support starts at $99/hour with a 1-hour minimum. $10 per six-minute or partial six-minute increment after 60-minutes.
Contact us and explain what you need and we can get started.
VIP SUPPORT (+Phone, +Zoom)
There are times when an email to explain something to us won’t work for you.
We understand that sometimes a voice phone call or Zoom call is preferred by our customers.
We offer both of these additional services at $10 per six-minute or partial six-minute increment by appointment.
Email us, and we will set up a time to do a phone or Zoom chat.
Each of our Website Design packages requires a matched package of our Webcare Service Plans that include your HOSTING, MAINTENANCE, SECURITY, and SUPPORT.
WEBSITE SUPPORT INCLUDED IN EVERY WEBSITE CARE SERVICE PLAN
HAVE QUESTIONS? READY TO ORDER?
There are many more questions you likely have about solving your business challenges.
Let’s Set Up a 100% FREE, NO OBLIGATION Zoom Meeting or Phone Call to learn more about each other.